How we and our affiliates collect and use personal information
whitehorsedental.com.au may contain links to Websites operated by third parties. whitehorsedental.com.au has no control over the privacy policies and practices of such third party sites, and if you have any concerns, you are urged to review the terms of those sites for more information about the policies applicable to those sites.
How we use cookies
“Cookies” are small pieces of information that some Websites store on your computer’s hard drive when you visit them. Like many other Websites at times, whitehorsedental.com.au may use cookies to provide us with information relating to the sources of our site traffic. Collecting this information, however, does not allow us to personally identify you.
Most Web browsers automatically accept cookies but allow you to modify security settings so that you can approve or reject cookies on a case-by-case basis. Our site will work best if JavaScript is enabled. If you reject cookies from our site, some parts of the site may not work properly for you.
Surveys
You may be asked to complete surveys when you visit whitehorsedental.com.au. We use information from surveys to better understand the needs of our users and to gather information about health care trends and issues. We may share information from surveys with third parties who perform data management services for our site. Those third parties have agreed to keep all data from surveys confidential. Also, we may share information from surveys in an aggregated, de-identified form with third parties with whom we have a business relationship.
How we protect your personal information
Once your data reach our servers, the same state-of-the art security software that guards our company’s essential business data protects your data as well.
In addition to using the most secure technology available, we de-identify all data before they are used in any aggregate reporting that may be done.
What we provide to third parties
Except as noted above for surveys, whitehorsedental.com.au does not provide any third party access to your contact information.
We may provide third parties with aggregate statistics about our visitors, traffic patterns and related site information. These data reflect site-usage patterns gathered during visits to our Website each month, but they do not contain behavioral or identifying information about any individual member unless that member has given us permission to share that information.
Aggregate information
We use general traffic, site usage and length-of-stay information in reports to third parties with which we have a business relationship. This sort of information is shared only in aggregate and does not personally identify you.
Children’s privacy
This site is intended for adults age 18 and older. It is not intended for or designed to attract people under the age of 18. We do not collect personally identifiable information from any person we actually know to be under the age of 18.
E-mail communication that you send to us via the e-mail links on our site may be shared with a customer service representative, employee, dental expert or agent that is most able to address your inquiry. We make every effort to respond in a timely fashion once communications are received. Once we have responded to your communication, it is discarded or archived, depending on the nature of the inquiry.
The e-mail functionality on our site does not provide a completely secure and confidential means of communication. It’s possible that your e-mail communication may be accessed or viewed by another Internet user while in transit to us. If you wish to keep your communication private, do not use our e-mail.
You may decide at some point that you no longer wish to receive communications from our site. To stop receiving communications, send an e-mail message through our Contact Form.
Complaint process
If you have a complaint or problem, or if you believe your privacy rights have been violated, you may e-mail us from our Contact Us page. Please indicate the following reason for contacting us: I want to provide feedback about your site. Our customer service representative will forward your complaint to the appropriate whitehorsedental.com.au department for response or resolution.
Changes to our Privacy policy
We will occasionally update this Privacy policy. You will see the word “updated” followed by the date next to the Privacy policy link near the bottom of all pages on the site. If the “updated” date has changed since you last visited, you’re encouraged to review the policy to be informed of how this site is protecting your information.
